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Never going to see my money again

I deposited €500 and then decided that I didn't want to proceed. I requested a withdrawal the same day and sent them all the required paperwork. I have called and sent so many emails and all I get is the occasional one back saying that the 'Finance department needs to approve my withdrawal'. This was 5 weeks ago. They will not give me a contact in the Finance department and all I get told is to wait for an email that never comes. I think this is so wrong and would like to take this further. Anyone have any idea's how to do this! Stay away from these people and don't make the mistake that I did. An update,65 days on and still nothing. I just get told to wait for an email conformation that never comes. Can't understand how they are allowed to still be in business. They really do need investigating and prosecuted. Absolute joke of a company and waste of time. The only reason to deal with these scammers is if you want to throw some money away

James day 2018-10-25
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US CFTC, NFA MT4, Web,
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IRESSTrader
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UK, Australia, South Africa FCA, ASIC, FSCA MT4, Trading
Station,
NinjaTrader
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UK, Cyprus, UAE, South Africa FCA, CySEC, DFSA, FSB MT4, MT5, FxPro
Markets,
cTrader
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Cyprus CySEC MT4, MT5, Web $1 Review Website
Belize IFSC MT4, MT5 $100 Review Website
Cyprus, UK, South Africa, UAE CySec, FCA, FSCA, DFSA MT4, MT5, Web $5 Review Website
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UK FCA MT4, Web, MT4
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Australia, UK ASIC, FCA MT4, MT5,
cTrader
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