de | cn | ru

Brokers News

FXCM named Number One in Overall Client Satisfaction

Jul 18 2012
By
Forexbrokerz.com

FXCM has been recognized as the number one forex broker in several categories by the global market research group Investment Trends in their April 2012 United States Foreign Exchange Report. The awards were given for overall client satisfaction, education materials as well as being ranked the largest forex provider in the United States.*

 
Official FXCM Awards from Investment Trends United States Foreign Exchange Report:

 -   Number One in Overall Client Satisfaction
 -   Number One in Online Education Materials
 -   Largest Forex Provider
 
“We are extremely pleased to have been named number one forex broker for client satisfaction, education, and provider categories,” said Drew Niv, FXCM CEO. Niv added, “We are constantly striving to provide our customers with the best service so that we can cater to all of their needs as a forex broker. Additionally, winning these awards shows us that we are meeting client expectations and we would like to thank our loyal clients for their continued support over the years.”
 
The report’s results came from a survey conducted in March and April 2012 with thousands of retail traders and investors in the United States participating. It is the largest known study of online retail investors in the United States.** The report found that in the US alone 120,000 individual investors traded forex at least once between April 2011 and April 2012. Additional findings within the study concluded that word of mouth recommendations are an important factor in choosing a broker and retail trader satisfaction in the US is extremely high.
 
Overall, FXCM has won awards worldwide from Investment Trends over the past year with repeated wins for “Best Education Materials and Programs” in the United States, United Kingdom, Australia, Germany, and France. “Overall client satisfaction” was another category in which FXCM excelled, being named a top broker in the United States, Germany, and France. “Being named a top winner in these categories outside of the United States shows that our efforts are consistent across all regions,” said Sameer Bhopale, CMO of FXCM. “It is wonderful feedback from our customers, no matter where they are located, who are using our services. We are top ranked in education materials and client satisfaction categories.”
 
For more information on FXCM US, please visit www.fxcm.com and www.dailyfx.com.
 
*Market share by number of primary relationships among current retail forex traders
**Results from Investment Trends 2012 USA Forex Report, based on ratings given by 8,750 investors
 
About the report
 
The results are drawn from the Investment Trends April 2012 US Foreign Exchange Report, based on an in-depth survey of 8,750 US investors in March and April 2012. This is the largest known study of online retail investors in the United States.
 
About Investment Trends:
 
Investment Trends is the leading researcher in the retail CFD, FX and Online Broking Markets globally. We combine our analytical rigour and strategic thinking with the most advanced research and statistical techniques to help our clients gain competitive advantage. We have over 10 years experience in researching the Australian retail wealth management and global broking markets from which we provide new insights and decision making support to over 200 leading financial service businesses globally. Investment trends’ clients include a number of global banking organisations, all major CFD providers and on line brokers as well as industry regulators, investment platform providers, industry associations and financial planning software providers.
 
About FXCM Inc.
 
FXCM Inc. (NYSE: FXCM) is a global online provider of foreign exchange trading and related services to retail and institutional customers worldwide.
 
At the heart of FXCM's client offering is No Dealing Desk forex trading. Clients benefit from FXCM's large network of forex liquidity providers that enable FXCM to offer competitive spreads on major currency pairs. Clients have the advantage of mobile trading, one-click order execution, and trading from real-time charts. FXCM's UK subsidiary, Forex Capital Markets Limited, offers Contract for Difference (CFD) products with no re-quote trading and allows clients to trade forex, oil, gold, silver, and stock indices on one platform. In addition, FXCM offers educational courses on forex trading and provides free news and market research through DailyFX.com.
 
The views and opinions provided by Investment Trends are not endorsed or controlled by ("FXCM LLC"). Further, FXCM LLC is not responsible for their availability, content, or delivery of services and will not accept liability for any loss or damage, including without limitation to, any loss of profit, which may arise directly or indirectly from use of or reliance on such information.
TAGS: fxcm  award  Client Satisfaction  forex broker  best forex broker  top forex broker 

More news about FXCM

Forex
Broker Country Regulation Platform Min Deposit Review
US CFTC, NFA MT4, Web,
in-house
$50 Review Website
US NFA, CFTC MT4 $250 Review Website
Cyprus, UK, Mauritius CySec, FCA, FSC MT4, MT5, Web $10 Review Website
Australia, Cyprus ASIC, CySEC MT4, MT5, Iress $100 Review Website
Cyprus, Australia CySec, ASIC MT4, MT5 $5 Review Website
UK, Australia, South Africa FCA, ASIC, FSCA MT4, Trading
Station,
NinjaTrader
$50 Review Website
UK, Cyprus, UAE, South Africa FCA, CySEC, DFSA, FSB MT4, MT5, FxPro
Markets,
cTrader
$100 Review Website
Cyprus CySEC MT4, MT5, Web $1 Review Website
Belize IFSC MT4, MT5 $100 Review Website
Cyprus, UK, South Africa, UAE CySec, FCA, FSCA, DFSA MT4, MT5, Web $5 Review Website
Cyprus, UK CySEC, FCA MT4, MT5 $1 Review Website
UK FCA MT5 $5 Review Website
UK FCA MT4, Web, MT4
for Mac
$100 Review Website

More Forex Brokers News

FC Barcelona and FBS Sign New Global Partnership Agreement

Jan 17 2020 13:05:55

Broker specializing in online trading becomes club’s Official Trading Partner for four years, through 30 June 2024. Read more

FP Markets adds Autochartist to its list of analytical tools

Jan 13 2020 17:56:25

FP Markets, one of the leading brokers in Australia and a trusted global Forex and CFD broker, has added yet another instrument to its long list of trading tools  - the Autochartist - an online technical analysis tool which scans the market to provide detailed breakdowns across a wide range of ... Read more

FBS clients grow to over 14 million in 2019

Jan 07 2020 18:15:13

FBS, one of the leading players in the forex industry, published its annual report for 2019, celebrating its 10th birthday and 14 millionth client in some 190 countries around the globe. Read more

#FBS2020: FBS Gives Away Lucky Gift Boxes In A New Year Promo

Dec 09 2019 14:36:59

As many companies out there, FBS broker finishes off its year with a New Year promotion for its clients. At the end of 2019, they are offered to create a fancy Thank You e-card for their loved ones and get a gift box full of nice surprises. Read more

Trip For Pip: FBS To Launch A Quest Game For A Trip To London, Tokyo, Or Dubai

Oct 29 2019 14:09:54

FBS broker starts its new marketing campaign, and it has already attracted many eyeballs on social media. The promotion is called “Trip for Pip,” and it is very engaging for several reasons:    a) it’s playable;  b) it features a dream trip for two as the main prize. Read more

HYCM tops the list of brokers with highest percentage of winning clients

Oct 23 2019 12:12:59

The importance of choosing a reliable broker is paramount to trading. Most traders have given a serious thought to the security of their investments and these concerns are increasingly common in this highly competitive market. Read more

FXCM expands its crypto offering with CryptoMajor baskets

Oct 14 2019 14:49:01

  Major forex broker FXCM Group enhances its CFD offering with the launch of CryptoMajor- cryptocurrency baskets, which will allow its clients to trade in to multiple digital assets in one go. Read more

FXTM Launches 30% Welcome Bonus

Aug 06 2019 13:38:53

  As part of FXTM’s mission to provide clients with an exceptional trading experience, the international broker has launched its latest offering – the 30% Welcome Bonus!   This promotion, available under Exinity Limited, boosts your account by an extra 30% when you deposit $100... Read more

XM parent actively prepares for the launch of its US brand Trading.com

Jul 03 2019 14:19:28

  Trading Point Group, the owner and operator of the XM brand, actively prepares for the future launch of its US brand Trading.com. Read more

FBS Invites 20 Best Partners To a VIP Party

Jul 02 2019 15:04:24

Partner parties is a great way to get to know company’s local promoters and celebrate loyalty, motivation, and cooperation. In 2019, FBS broker launches the FBS Stars contest with a round trip flight to Russia’s second largest city and a VIP party invitation as a prize. Read more

de | cn | ru