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Capital.com Review - is it scam or safe?

Capital.com Review - Is capital.com scam or good forex broker?

RATING: 3.5 / 4 REVIEWS Capital.com
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Trading Accounts

 

Account Type Minimum Deposit Maximum Leverage* Spread
Standard $100 1:30 0.6 (+ commission?)
Plus  $3 000 1:30 N/A
Premier  $10 000 1:30 N/A

 

*The leverage for professional clients can be extended up to 1:200.

 

Capital.com offers trading CFDs of multiple asset classes, including currencies, commodities, indices, stocks, and cryptocurrencies on its proprietary web-based platform. It  provides several account types with variable spreads, leverage up to 1:30 (1:200 for pro traders) and the option to trade in micro lots.

  

The Company. Security of Funds

 

Company Country Regulation
Capital Com SV Cyprus CySEC
Capital Com (UK) Limited UK FCA

 

There are 2 companies company behind Capital.com - Capital Com SV and Capital Com (UK) Limited, which are licensed in Cyprus and the UK, respectively. The CySEC and FCA are some of the most respectable financial regulators in Europe and on a global scale. This may not be the case if you decide to trade with an off-shore company, as we have explained here.

 

Both CySEC and FCA enforce strict rules on brokers, who are registered with it. From a trader's perspective two of them are far more important than the rest - the implementation of segregated accounts and the compensation scheme. Segregated accounts, imply your broker can not spend the money you have deposited, for its own purposes. Besides, both financial watchdogs require mandatory participation in compensation schemes. This fund acts as a guarantee, in case a broker becomes insolvent and can not pay its clients. For example, if you trade with a CySEC regulated company, which happens to go under, you will be covered up to €20,000.

 

 

Trading Conditions

 

Minimum Initial Deposit

 

Capital.com has set the initial minimum deposit at $100, which is a reasonable level. Do keep in mind, this company provides CFDs on asset classes other than FX, so a bigger investment may be appropriate. On the other hand some brokers have gone out of their way, to reduce the entry barrier, like XM who require only $5.

  

Remember, the minimum deposit should only matter if you are a new trader, willing to experiment. The veterans will tell you, a bigger investment is needed in order to execute a long-term trading strategy.

  

Average spreads & Commissions

 

It seems that the spread on the most liquid pair, EUR/USD, at Capital.com is floating around 0.6 pips, which is very tight. However, we could not figure out whether a commission fee also applies, as the broker does not offer free demo accounts.

 

For more information, feel free to take a look at our real-time comparison of the spreads offered by some of the world's leading FX brokers.

  

Leverage

 

in line with ESMA’s latest requirements, Capital.com offers leverage up to 1:30, however, professional traders are allowed to user higher ratios, reaching 1:200.

 

Higher leverage levels can allow you to take bigger positions, with less capital to back them up. This can be devastating, if miss-used. Be sure to fully understand the risks involved with margin trading, before participating in it.

 

Trading Platforms

  

At first, Capital.com offered trading in all kinds of CFDs, without currencies, only via an app, available for Android and iOS. Later, it launched a web-based platform, where users can also trade in forex pairs. The platform’s design feels intuitive and pleasant, and it offers a good selection of technical analysis indicators.

 

 

Also, in the Pulse section of the platform, users can access some useful information, such as the top traded instruments in each category, the biggest Risers and Fallers, the most volatile assets. There is also a news feed

 

 

 

Overall, we believe this is a good gateway to the world of financial markets, although it may lack some of the analytical capabilities of the desktop version of the world's most popular forex trading platform MetaTrader4 (MT4)

 

Methods of Payment

  

A decent number of payment options are available at Capital.com. They include bank transfer, credit/debit card, Neteller, Skrill, Sofort, iDeal, Giropay, Multibanko, Przelewy24, QIWI, Webmoney, Trustly, 2c2p, or Astropay. You are pretty much covered, because some of the most popular e-wallets are added to the traditional options.

 

 

 With Capital.com you can open a live account in any of the following currencies: GBP (£), EUR (€) or USD ($), PLN (zł). 

 

Conclusion

 

Capital.com is a CFD broker, which offers trading in wide range of tradeable assets on its in-house trading interface, also available as mobile apps. The trading conditions, in terms of spreads, are rather good, and more importantly, the company is regulated by both CySEC and the FCA, which gives it a lot of credibility. The. Here are this broker's pros and cons:

 

Pros Cons
Solid regulation MT4 not available
Competitive spreads Likely a market maker
Many payment methods    
Nice web platform  

 

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Traders` reviews for Capital.com

Spread

Pros

Cons

 

 

Slippage

Pros

Cons

 

 

Requotes

Pros

Cons

 

 

Price feed

Pros

Cons

 

 

Platform

Pros

Cons

 

 

Deposit/Withdraw

Pros

Cons

 

 

Customer service

Pros

Cons

 

 

Summary

Pros

Cons

 

 

no demo available

Well I would be interested but would check the demo first and I don't see the option there . So not interested for now .

Dany 05/05/2019

Not perfect, but satisfies regular traders

Liked this app. UX is on top, very easy to navigate. Very helpful when you start investing on your own. Thanks for creating such awesome app, I hope you will create more apps in the future!

Christian 09/28/2018

Upon Reflection

I had a recent issue with withdrawing funds from my account.

The issue was flagged to the support team and I can confidently say that the the support team were doing the best to resolve the issue. This gives me confidence in the platform as issues/bugs are likely to arise on any app on the App Store.

When money is involved, patience is always wearing thin on the users end.

I leave a 4 star review for now, to see if the issue arises again... I expect that there’s a good chance that it could happen again, but what would be good to see is:

1: Issue resolution time needs to be much faster

2: Ensuring that the user is kept up to date on the progress of issue

And finally you allow one tap to open trades, would also be good to see one tap to close trades.

SuperStar 09/27/2018

New customers

My experience with capital one was awful. I did not realise that I was not buying my cryptocoins and due to lack of experience and not reading the small print, I lost almost 700.00 pounds in one day. They would not allow me to buy less than 1000 pounds of ripple. Again, I did not own tho. When it fell below a certain amount and I didn't top up they stopped my trading and I was left with less than 312.00 pounds. Taking advantage of the inexperienced and that's a disgrace. Buyer beware. Remember, your not buying anything.

Helen 01/10/2018
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