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365Markets Review - is it scam or safe?

365Markets Review - is scam or good forex broker?

RATING: 1 / 29 REVIEWS ForexBrokerz 365Markets
365Markets is an offshore broker. Your money is not safe.


Trading Accounts & Conditions


Account type  Minimum deposit Maximum leverage Spread
Standard $250 1:200 Fixed, 3 pips


365Markets belongs to the new wave of companies that offer forex and binary options at the same time on a single platform. In this review we will focus on the forex trading aspect of this broker, but our overall impression is not that good. Read on to understand why.


Apart from the Standard account in the table above, there are several premium account types at 365Markets. Those who deposit at least $2 500, get some extra services, such as account manager, education, risk-free trades, etc.


365Markets Advantages


A plethora of assets available for trade

With 365Markets one can trade in currency pairs, CFDs on commodities, indices, precious metals, stocks, ETFs and wide range of cryprocurrency pairs. Besides, it also offers binary options. 


Nice proprietary web-based platform

The web-based trading solution, provided by 365Markets is an interesting hybrid (forex and binary) trading platform with nice intuitive interface and a lot of useful features. The charting is great, with numerous time frames and many technical analysis indicators. Besides, You can choose between several leverage levels for each trade. Here is a preview:



365Markets' in-house web platform. Click on the image to zoom in.


A lot of payment methods supported

there are multiple ways to deposit money at 365Markets. The full list includes Bank Transfer, Credit/Debit Card, Skrill, Neteller, WebMoney, and Qiwi.


 Reasonable & flexible leverage levels

As we have mentioned above, at 365Markets you can choose the leverage level for each trade you place on their platform. This is a rather unusual option, which we find useful in terms of risk management. The maximum available leverage with this broker is up to 1:200, which is the industry’s standard.


365Markets Disadvantages


Not regulated

The most important factor about 365Markets and any broker in general is its regulation. It is essential for traders to know where they are investing their money and whether it is safe.


Although 365Markets provides a contact tel. number in the UK, it is registered in Sofia, Bulgaria. However, it is not regulated by the Bulgarian Financial Supervision Commission, not by another governmental agency. This immediately makes them an untrustworthy trading partner. There are a number of unregulated brokers in the forex industry and large percentage of them are running investment scams. Judging by the number of negative comments on 365Markets, it seems that this broker is one of them.


MetaTrader 4 platform not available

The MT4 platform hardly needs a presentation. This is the most widely used forex trading terminal that has proved its reliability and ease of use over the years. That is why most forex brokers, even those who have developed a trading platform of their own, support it.


>>A list of MT4 brokers<<


Relatively high initial deposit

A minimum deposit of $250 may not seem that much to some of you, but many traders would prefer to start out with a smaller investment, especially when the broker is not licensed. Other forex brokers have much lower requirements. For instance, you can open an account at easyMarkets,  a global forex broker regulated in Cyprus and Australia, by investing $100.


High fixed spreads 

This broker offers fixed spreads, which are unfortunately above the average, amounting to 3.0 pips on EUR/USD. Most fixed-spread brokers provide spreads fixed at 2 pips for this pair, and some, like easyMarkets, offer even lower.


>>Compare the spreads of top-tier brokers<<




365Markets is hybrid broker (forex and binary), that offers wide range of financial instruments for trade, including a plethora of cryptocurrency CFDs. One is able to trade not only in popular pairs such as BTC/USD, but BTC/GOLD, ETH/LTC, LTC/EUR and many others. Another thing we like about 365Markets is its web-based platform, where you can trade in both forex/CFDs, as well as binary options with some advanced tools and features.


The major disadvantage of this broker is that it is not licensed, nor overseen by any financial authority. This basically means that if you decide to invest in 365Markets, your money is not safe. You may lose all of it.


Well-respected regulatory agencies like UK’s FCA impose strict rules. A FCA-licensed broker has to keep client's funds in the so called segregated accounts. Furthermore, all brokers must participate in the Financial Services Compensation Scheme (FSCS), which guarantees accounts in case the broker goes bankrupt. If you trade with a broker covered by this scheme and they happen to go under, your funds will be guaranteed up to GBP 50,000.


>>A list of brokers regulated in the UK<<


Here are, in a nutshell, the advantages and disadvantages with regards to 365Markets:


Pros Cons
Extensive product portfolio – fx, various CFDs (incl. crypto), and binary options Lack of regulation, negative feedback
Nice proprietary web-based platform with advanced features High fixed spreads
A lot of payment methods MT4 not supported
Reasonable & flexible leverage levels Comparatively high initial deposit required

Latest news about 365Markets
No news about 365Markets. Check back later.
Broker Country Regulation Platform Min Deposit Review
Cyprus, UK, Mauritius CySec, FCA, FSC MT4, MT5, Web $10 Review Website
Cyprus, SVG CySEC MT5, Web,
$100 Review Website
Australia, Cyprus ASIC, CySEC MT4, MT5, Iress $100 Review Website
Cyprus, Australia CySec, ASIC MT4, MT5 $5 Review Website
UK, Australia, South Africa FCA, ASIC, FSCA MT4, Trading
$50 Review Website
UK, Cyprus, UAE, South Africa FCA, CySEC, DFSA, FSB MT4, MT5, FxPro
$100 Review Website
Cyprus CySEC MT4, MT5, Web $1 Review Website
Belize IFSC MT4, MT5 $100 Review Website
Cyprus, UK, South Africa, UAE CySec, FCA, FSCA, DFSA MT4, MT5, Web $5 Review Website
Cyprus, UK CySEC, FCA MT4, MT5 $1 Review Website
UK FCA MT5 $5 Review Website
UK FCA MT4, Web, MT4
for Mac
$100 Review Website
Hong Kong SFC MarketSpeed FX,
Trading Station
$1 Review

Traders` reviews for 365Markets
















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They are in Ramat gan israel

The name of the owner is Louis datata an Australian scammer you can read a lot about him online there are many people looking for him
They are location in israel in trade center called the “bursa” In the city Ramat-Gan in the tower name “moshe aviv “
I heard they stole millions from people

Mike 09/16/2019

365 markets login

This company are scammers and I now think today they have ceased activity as all websites have no log in

Lee Butterfield 07/03/2019

Stay Away from 365markets

I have invested $5250and my balance right now is more than 16k. I was never able to withdraw the money and now, they are uncontactable at all!! Instead, they called me few weeks ago to pump in more money saying that Bitcoin will go up.

Until today, not a single cent and reply I am getting from them and my request for withdrawal every month are ignored. When they ask you to pump money, they will call you every day but when you need to withdraw, they gone MIA

Stay Away!!!! A lesson learnt from me and you guys should share this as well!

Rashid 06/27/2019

Bank got back money deposited

Guys, for those who are having difficulties getting back your money from 365, please visit your bank. I know someone who got back all the money they've invested with 365 in less than two weeks.

Merlisa 06/03/2019

365 Market - Do not deposit even 1 cent

I have 23.498,17USD at 365Market 2018-11-14, but when I try to make withdraw they do not cooperate and they still not are. This is criminal.
Do not deposit 1 cent at this company.

Edvard Andren
Account number acording to them: 181130916175

Andren 05/27/2019

365markets scam

This is a warning for your own protection.

Fraud alert fraud alert fraud alert
Fraud alert fraud alert

Do not invest you money on platform 365markets. ITS A SCAM
This company releases a lot of fake news on Facebook. Be careful!

Iemand 05/06/2019

365Markets - inderdaad oplichters

inderdaad oplichters ben ook begonnen met 250€ en nu al 2200€ ingezet.alles ging goed op 2 maand naar 5750€ en plots 2 weken later alles weg. geen telefoon meer niets blijkbaar werkt die persoon er niet meer. vandaag 16/04/2019 telefoon van een mvr Megan die een voorstel doet om men 2200€ terug te storten op mijn account maar dan moet ik er wel 1500€ nog eens bij op zetten.wat dacht je ik ben toch niet gek.hoe kan ik men geld terug krijgen op mijn rekening ????

Bogaerts R

Translated by Google:

indeed scammers also started with € 250 and already deployed € 2200. everything went well in 2 months to € 5750 and suddenly 2 weeks later everything went away. no more phone nothing apparently that person no longer works. today 16/04/2019 phone from a mrr Megan who makes a proposal to return 2200 € to my account but then I have to add 1500 € to it again. what do you think i'm not crazy. how can I get money back on my account ????

Bogaerts R

Bogaerts robert 04/16/2019

my experience

in november 2018 , i was talked into investing , wat was surpose to be
$250 , ended up being over $800 , the man wanted me to invest more , i couldnt has i wont be getting a income till august 2019 , as i got a small payout from a work injury & now are unable to again , throught i was doing a smart move , the man explained that i could withdraw after 2 weeks & the account would be fixed for 3 months , every week id check my account but nothing was happening so in january i decide to close my account & withdraw my money but was unable to so the fun began , after heaps of emails & promises that they would look into it , well i sent another email 2 days ago , i recieved one back , last night i was shocked from wat this so called director of investment& strategy had to say , was ok that he said he look into for me but then in the next breath he said i dont know understand why i would deposit my money it was financial market not a bakery . i cant just put money in & take it out wen i want , i throught omg how narsty & rude this guy was , so it has really put me off of investing now , i dont like my chances in getting my money back & thats all i had .


lesley scanlon 03/29/2019

How can i stop my account i get my money

I scroll on the internet 'and find this Company.They call me if i want to make money'answer yes.
They asked me to download the app and start trading.I do make good profit.But when they asked more 'get suspicious and want to withdraw.That was 2 months ago nothing happen.How can i stop my account i get my money from them.

Henry 03/25/2019

Bogus outfit

As an experiment I setup an account with a £250 investment which rose to £317 quickly. I then was asked to fill in a plethora of forms none of which look genuine. There is now a ping pong game ongoing to prove the account I sent the money from is mine. They are just trying to keep the money I sent.

Peter James 03/23/2019

It is a scam, don't get sucked in

I got onto the website via the dragon den article. This takes you on to 365 markets, I thought I start on 250 and see how it goes. I then get a call from Jack Richard the broker to add more money and he will double it and return what I have put in. I have followed all and have requested for my money 3 weeks ago. It is heart breaking that there are people out there who do this.

Jessica Vaghela 03/16/2019


We were contacted by an account manager in 365fx options and she asked to send her an 400 dollars to start trading on bitcoins in china is she real ??or its an hacker

Mostafa 03/11/2019

365 Market - Authority should do something

I paid for the contract fee and the
termination fee but have yet to receive my
money back baded on the date provided by the
broker Jack Richard. The compliance side Eli
Wilson has also confirmed receiving all my
documentation. It's been 2 weeks and no money
was returned. Beware that they will call you in the
middle of the night to get you to give your
credit card details as a way to trick you
that the money will be refunded. They will also
use different emails and name or even a fake
Contact as a prove all of which has no response.

Grace Ong 03/02/2019


Do not deposit money with this company, you cannot withdraw the money and despite official complaints will not pay you your money back

Christine Walton 02/22/2019

get your money back

Hey all

It seems like you don't care about your money

If you do go to the bank tell them they are a scam and they used to be a binary option company

make a chargeback with the baнk you will get all your money,don't send and documents and don't sign anything with them, even though this is illegal of course

mike 02/12/2019

Scammers petition

Bunch of low life scammers took me for $6000usd and cant get it back it has been taken out of my account before xmas and everytime they updated their system my money disappeaered now my account has been suspended for god knows why. They keep ringing at some difficult times to answer when i have said email is the best way of communicating when all.i want is my money.

Scammers just give me my money

Nik 02/04/2019

Scam - do not use

Do not use 365 markets, it is a scam you give never withdraw any money.
Please please please do not use these, you will lose all your money

Paul Newport 02/04/2019


I tried to trade with 365markets and it was a stresfull experience. I have no words. I can't get in touch with anybody, no answer to my mails or calls. It seems I have a small amount of money on my account and I'm not able to widraw it.

Magdalena Landaas 01/18/2019

Scammed for 100K GBP

365 markets are the biggest scam ever

They are located in Israel

34 Habarzel St (Buiding B 4th Floor)

Name of the company is Globe Technologies LTD ,the owner is criminal name Louis Guy Detata,
If you want your money back you will need to contact the bank and show them that you have been scammed (by the way they used to be in the past BINARY TILT a scam binary options company) show this to the bank and they will chargeback and give you a full refund
I hope this will help to destroy this thieves once and for all365 markets are the biggest scam ever

I hope this will help to destroy this thieves once and for all

Arthur 01/16/2019

I want my money back.

Hello Jack was my assistent. I give
1300 euro to play with my money but
It is so difficult to do.
They said give 250 euro to play and we do
all the transfers so we have nothing to do
and 365 do all the rest automatlie.
The system work for me they said.
Is this true?

Ledegen tom 01/06/2019

Lost 1036 Bitcoin

I started trading on the 29th of December & made 36 Bitcoin then the following day i made 100s of trades & made over 1000 bitcoin when i asked to withdraw only 100 Bitcoin Bitcoinoie Ron James came back to me and said there was a virus in there system & it only affected a few accounts i have never heard of a virus only affecting a few accounts now they have reset my funds back to what they were of the 28th .61 of a bitcoin & i cant access my account which is really frustrating.

To me i have lost over 5 million AUD. & im really upset. I have never heard of a virus only affecting a few accounts it bullshit.

Ron James has come back to me saying if i build my account up to one bitcoin again he will make it grow much quicker.

honestly i feel like of been scammed & its not going to stop.

Please advise what i should do

Edward Curtain
Also if a virus attacts a trading platform should all users be notified

Edward Curtain 01/02/2019

365Markets is a scam

I have deposited money to 365markets seamlessly but when it was time to withdraw, no one responded to my claims. I was told about turnover which i have passed. Excuses upon excuses, till i contacted a chargeback/recovery expert. Fundchargeback used legal techniques to get me all my deposited funds back and part of the money accrued in my account.

James 12/30/2018

try chargeback

If you have fallen foul of these thieving scum, IF you used a credit card it seems if you try chargeback from 365 Market refuses to refund, so your bank will get in touch with the bank that they use and request a return of funds deposited. If you are lucky.

6foot 41 12/25/2018

call the banks

guys just call your bank and make a chargeback

tell them you have been scammed and the credit card company will chargeback and return you the money

ben 12/18/2018

Complaint about bad experience with 365Markets

Not my opinion but experience.

At the begining the broker is very sweet will lure to invest 250USD then once you have invested that amount they will squeese to further invest 1000 USD possibly 2500 so that they can trade more effectively to make profit. They will also show profit is made and second wave of squeese to fullfill their 2500 investment will be demanded. When you fail to deposit they broker turn hostile and their punishment is severe they dont communicate and let you trade unattended and when you decide to withdraw they decline with various compliance issues which was previously approved. They blocked my login in id saying that password incorrect. So i ask for reinstatement password even that password is inaccesible. This is pure scam broker causing my money lost. The question is why there is so many controlling bodies approving this type of brokers. Very sad because it is risky enough to trade but even more risky with these brokers. I seriously think the f
Principal forex trading company must put an end to brokers rather than focussing on profit only.

Anamaly Kumarasamy 12/07/2018

365Markets are scam artists

On the 18th of October I came across a news article from the daily mirror, which then turned out to be fake, as the daily mirror logo branding, as well as the interface was used, however the web address was not the official daily mirror address, it was in fact this web address: (

The article talked about how two people went on to Dragon’s den with a trading software known as bitcoin revolution. I clicked on the link, put my details in and was told to go to 365 markets, I received a call within minutes of signing up, a lady called Diana Williams ( called me with an unreachable Manchester number (0161 768 0517). She told me to invest £250, I said can I invest a bit less, she then converted my wallet to USD, so I could deposit £197.36 instead, ($250), I asked her what fees were involved, she said only a 5% broker fee, I also asked if there were any recurring monthly fees or anything of that kind and she said no. She also wanted a picture of my driving license and my debit card, with the middle numbers covered and the back of it with the last 3 digits covered because of anti-money laundering rules and regulations. She then said I would be getting a call back from one of their brokers.

A man called Alan Williams ( called me with a Birmingham number (0121 368 1179) which is also unreachable. He told me I had to invest more money, I kept questioning him and asking him how long it would take to make profit, what the process involved etc. To which he replied, “Rome wasn’t built in a day.” He wouldn’t tell me anything until I deposited the money, he even tried to do it himself from my account, because they already had my account number he asked for the last 3 digits of the back of my card, I gave him the digits, but it wouldn’t let him because he needed the code. I deposited another £197.36 ($250), then he said to get it up to $750, so I deposited another £197.36 ($250), then he said to get it to a $1000, but he said to make it a little bit over £1000 so I put in £198.15 ($251) for a total of $1001.

Then I asked him what happens if I lose my investment to which he replied let’s not go there. I then realised I had made a big mistake and put in a withdrawal request to get my money back. I also emailed Diana, to this day she still hasn’t replied. On Friday morning I saw that my withdrawal request had been declined and my money had already been traded with only $150.99 remaining in the account. I emailed and I emailed Alan as well. He called me at 9:51am on the 19th of October, with the number (0161 768 0517). I told him I needed my money back and that I hadn’t authorised the trades, as they gave me some documents to sign and even though I didn’t sign them they still began trading my money. I told him to stop the trading, he said that he can’t stop the robot once it has started. I told him has all my money been lost, he said no it is just in the markets, then I said I needed it back to pay my rent, he said don’t worry I will call you back on Monday. I got an email from a woman Evelyn Ray, saying before making a withdrawal request I had to fully authenticate my account, so I gave them a picture of my tenancy agreement for the accommodation I’m currently living at, I asked her would I get my money back after the authentication, she said I had to speak to my broker about that. She also told me that I had to sign some forms authenticating the trades that had already happened, because I didn’t sign the ones they sent the day before they sent me new ones to sign to authorise the trades, they coerced me into signing them, saying the authentication process won’t be complete until I sign them and I won’t be able to get my money back. Not only this but she also said I would be charged 5% a week for not signing them, so I signed them.

On the Monday I received a call from Alan with the number (0121 368 1278), but I couldn’t pick up because I had a meeting, he then emailed me saying he had been trying to reach me without any luck, so I told him to call again at 2pm, he called me back with the number (020 3808 9110). He said not to worry and that my money hadn’t even reached them yet, as it takes 3 working days, he said he can’t stop the trading robot because there are fees involved and that he had to speak to the engineer. He then told me he would call me back Tuesday or Wednesday, I never got a call on either of these days. I emailed him on Wednesday and he said he was “In meetings,” and that he would call me on Thursday. He didn’t call me on Friday either and I have been emailing back and forth with the Evelyn woman for a whole week and she keeps saying he will get back to me, but he hasn’t.

Moreover, I checked the FCA website and found out that 365 markets are not regulated by the FCA, meaning they shouldn’t be trading with UK clients. I have also found Trustpilot reviews from people saying that they had also been the victims of this scam.

Ron 12/06/2018

Horrible people

They will call anytime of the day and get all the information from us then never call us back and disappear from the calling. there was no calls or reply from their emails.

Totally horrible people, do not trust anyone. thank you

KK 12/05/2018

Scam artists

I have invested £1000 and have been trying to get this money returned to me for months. complete scam. complied with everything and now clearly will not return my money. so angry and need those funds for Christmas desperately. I have sent many emails to them and still no return. do not give these people your money

Melissa Rutherford 12/05/2018

Also been Scammed

I invested £5,250.00 GBP back in September and have had much the same issues as everyone else, all the promises of phone calls, even an email stating that they tried to call and could I give them a time when it is convenient, no calls to date. I have submitted several withdrawal requests, however they are declined with no reason. They have just launched a new, so called, trading platform, however they have set up a new log in with new password which does not work.....surprise, surprise!! Now have no access to my account and no correspondence from them for 3 weeks. I have contacted the Action Fraud website and logged the scam, who knows where that will go. I hope others read the reviews and don't let them do this again!!

Andy Murphy 12/04/2018

Exorbitant fees

Even if you have profits they will charge you exorbitant fees that’s even more than your profits! You never win with 365 Markets! Stay away from this Scums on earth! You will NEVER GET YOUR MONEY BACK! May they get their deserved justice

Kenneth Ng 11/30/2018

Scam cheated

Great stories but once money transfer I immediately lost my account. I don't event had a chance to access it.The whole screen disappear from my phone.

Adeline 11/26/2018

Lost Lost Lost

This seems to be a big scam. I have lost all my earnings & I am unable to log into my account. This happened when I asked my broker that I would like to withdraw some amount to get confidence in the market & withdrawal system.

Nagesh Shastry 11/20/2018

Lots of people unable to retrieve their funds

Lots of people unable to retrieve funds, RAISE ITS PROFILE IN SOFIA BULGARIA
Send your stories to its in English and has a contact page where you can tell them your experiences, 365 markets are in Sofia and so are they.
Good Luck and the more that send their stories the more likely they are to print, you may still not get your money back but you could be instrumental in making it very difficult for them to continue.

Lee 11/19/2018

Lost a big chunk to 365Markets

They are real swindler. I should have read the review on them before jumping into the wagon. I was a really stupid and overwhelm by their initial progress. Lost US$60K. and now think bad how I got fooled by them. Really very devastated and dare not think of my future as I am a retiree without money left. They are really heartless. I commented in Trustpilot and 365Markets instantly responded giving me a false hope. 5 days have gone by but hear nothing from them. Really brokened hearted now. Just wondering what can I do

Robert (Say) 11/18/2018

money not paid out

I have done two deposits of $250. two months ago. i have not seen any money back and have sent them a email

sean simpson 11/09/2018

Cannot Log in to account

I have not been able to login to my premium account. Just hopping I have not been taken for a ride. Nobody answers my mails. I hve about 7k invested. the phone no. cannot be contacted.
Are they fraudsters?

Balwinder Kaur 10/18/2018


For sure they are the scammers. Just lost my money too

anh thi phuong 10/17/2018

Delay in withdrawal

After numerous requests by email they have suddenly gone quiet in responding to return my initial deposit of £250. They are uncontactable by phone. They are scammers. You will lose your money. Have you seen any good reviews anywhere. Has anybody made any decent money/returns?

Sidney Joseph 10/08/2018

Delay in withdrawal

I have waited 2 weeks approximately for withdrawal of my deposit. I mo longer have phone communication just emails saying someone will contact me in 24 hours. Same when i email again. My account is still open when i asked for it to be closed. They are refusing to give my money back by dragging their heels. I feel like i am being conned/scammed.

Sidney Joseph 10/05/2018

Scammers stay away

These guys are a bunch of scammers they have taken money that doesnt belong to them. Once i started trading they were fine but as soon as i said i was withdrawing my money they have once again blocked me out of my account. As they had been using my account for trades for themselves all of a sudden my account balance was alot lower. They are scammers so stay away from them

Nik 10/04/2018

Scammers petition

Hi 365 markets as you are aware the fbi closed down a brokers site due to fraudalent behaviour just wondering if i started a petituon about your company how many people would i get to sign it?? If there was enough of us that have been scammed by your company and employees i would send it onto the fbi or another company that deals with people like you.

If you give me all of my money back which is $4000USD i would possible rethink otherwise but looking at your feed back it wouldnt be to hard to get what i need.

Nik 10/04/2018

Cheated by 365 Markets of all my savings

Thinking I had some money to use later for my children's education and my old, I decided to invest in Bitcoins since they promised good returns. An accounts manager by the name of Steve Lewis called and told me if I invest more he could help me earn US1k per month. So I have invest total of US7k.

Same as others I cannot log into my account and so many emails to them and they never reply. phone numbers cannot be contacted. I have lost my total savings
Don't know whom to report to or who can help me get my money back. Being a widow with 3 kids, it is really scary thinking of my future.

A very sad woman.


Balwinder Kaur 09/25/2018

365Markets payout

I was attracted by an add on facebook on how easy it is to make money.I was contacted by an adviser and he convinced my to deposit $250.00 to start trading.Within a few minutes and my money was paid in from my Credit card.Nothing happened and I was contacted to pay in more money and another $250.00 was paid in.I did not know how to trade and nobody showed me how an adviser traded for me and some we win and some trades we lost.Later on this man dissapeared .I sent him emails but no response.After that another person phoned me and requested more money and i did not want to give more money.He got agetated with me and did not phone me back.I then requested a payout as ther were still $637.75 in my account. Since the 8 August 2018 I have sent numerous emails and corresponded to Alexis Hunt and Evelyn Ray.Every time they tell me to register an payout which I already did six times.I have to think this is a scam

Gerhard Reynders 09/20/2018

Develish devils - The very works of Lucifer

My wife and I decided to try out 365 Markets after we learned of them from a South African business ideas show called Dragons Den. There was a numerous host of inhibiting factors that arose in trying to make the $250.00 minimum investment, it was either the card number that was filled out incorrectly; a certain document is outstanding; the transaction would not successfully go through. All those factors were an immediate red flag to me, my wife agreed that we withdraw the funds before even initiating any trades/positions. Did a withdrawal request over a month ago today being September 17th, 2018. They also went completely silent on us after several follow up emails to them, I mean let's be brutally honest with ourselves here good's highly unlikely that we'll recover our money so the least we can do is to try by all means to fight these evil monsters!! These con artist are so good that they even go to the extent of identifying something relevant or would resonate with people of a particular country; one that would easily tame/disarm people from ever thinking there's anything horribly wrong with them. O BE WISE, WHAT CAN I SAY MORE

Jabulani Masilela 09/17/2018

365Markets - complain

I was told to open account 250 USD than after than the man call jack Raymond call me to tell me that my account is official open now so i m must go any desk than after than he was show how deposit money he toll me to put 500 USD and he toll another 500 USD than after week he come back toll my investment his not strong so 1000 USD and after than 392USD This man when he talk he will make that my money wold come out in my account that forms to fill with bank statement national ID with card number or passport Drive license than after that big problem loosing password to log in my account i have to send email to support for password just check my account because i was warred than after 3 months my investment is over im waiting for my money they no way to be fund send email support i was told to wait for financial advise to call from that time no come back to me im lost the platform is new now try to check my account i cant get trow every is new they still running

kwazi ernest 09/10/2018

365Markets Fraud?

I HAD INVESTED with 365 in US $.
I cannot log into my account.
Is this a SCAM ?

Faizal Khan 09/07/2018

Unacceptable experience

You cannot contact them. Phone numbers are all fake. No replies to any comms. Support and account mangers are sweet talking con man.

Bakulesh Patani 09/04/2018


Scam scam scam dont trust these
guys with your money otherwise you
will never see it again

Nik 08/31/2018

365Markets is a scam - I demand back my total deposits of $5000

My name is Siew Tong Kan and I am an old man at age 81+ without pension.

Middle of this month, 14 August, I opened an account with with an initial deposit of 250 euros. Later, on the same day, a Robert Myers called me that he was the Senior Broker with 365markets and he would be handling my account.
Robert Myers told me that regulated with Spore MAS.

On 16 August, Robert called to inform me that he made a profit of about USD700 for me and guided me to look at my E-wallets, which stood at 898.64 euros and USD 1,023.79 after 17 bets made on different investments. He then told me that he put my account under "premium account" and I needed to increase my deposits to make bigger profits. Since this day he pressured me every day to increase my deposits. Then on 18 August, I finally agreed that I would increase my deposit with another USD5000 but only at USD1000 a day from 20 August onward.

On 28 August, Robert again pressured me to deposit additional fund and I told him that I would raise another USD5000 on 3 September.

Yesterday evening, 29 August, my medical doctor confirmed to me that I have a stage 2 Prostate Cancer, which needed urgent medical treatment. So, yesterday night, I closed all my 3 remaining open accounts. My E-wallet was USD8,480.34 after 20 bets.

On 30 August morning, I emailed Robert at 9.47 am Spore time that I wanted to withdraw USD5000 for my medical treatment and left the remaining USD3,480 for him to continue trading. Robert usually contacted me around 2 pm to 2.30 pm Spore time from his office. Robert didn't call me but sent me an email at 2.42 pm that he had made a mistake to bet all my USD8,480 on EUR/USD bet, which was committed by him at 2.39 pm Spore time.

My contention is, it is unethical for any responsible broker to put all the client's fund on one bet even it's a 100% win, unless it's at client's instruction.
Over the past 10 days, Robert always replied my emails around 2 pm Spore time upon his arrival. But this time, Robert ignored my email and had committed such an unacceptable plunder.

Thus, I demand back my total deposits of USD5,000 plus the initial 250 euros from or from Robert Myers himself as I desperately need this money for my medical treatment.

Siew Tong Kan

Siew Tong Kan 08/30/2018

Scammers - Do not deal with these people

I opened an account in January to trade crypto currency, mainly bitcoin , after 2 months i tried to withdraw my funds which at that time were approx £20,000 GBP and each time my withdrawal request was declined , I have tried to talk to them by telephone and email and each time my calls and emails were not answered - they deleted my account so that I cannot even trade if I wanted to and I do not know what I can do -
They are crooks

Stay away

Peter Sawyer 08/29/2018

365 Markets delaying tactic

With reference to the Reviews by Smiggy on 26th March, MarkWainwright on 20th April and Catherine on 20th June highlighting that they were asked to provide proofs of I/D or complete a "compliance form" by 365 Markets before their requests for withdrawal of their money could be considered is obviously a delaying tactic by 365 Markets.

All 365 Markets need to do is return the amounts requested to the particular bank accounts from which the money was originally sent, therefore no need whatsoever for proofs of I/D.

If the investor had changed bank accounts etc since first making the investment, then requesting some form of I/D might be understandable.

William Geraghty 08/24/2018

365 Markets refund

Further to my previous postings on this site, I am still waiting for 365 Markets to refund my original "investment" of £250.
To date, I have noted 13 different phone numbers showing calls from the London, Birmingham and Manchester phone code areas.
The contact number on the 365 Markets web site is in Bulgaria.

I've spoken with BRITISH TELECOM and they tell me that it is possible with today's TECHNOLOGY for someone abroad to phone a UK number and for the Caller's number to appear as a UK number on the display of the recipient. So the phone calls we're receiving from 365 Markets may ORIGINATE from Bulgaria and NOT the UK.

British Telecom advised me to contact the ACTION FRAUD TEAM which I did. Their number is 0300 123 2040 or go to their web site and I am now in the process of submitting on line my complaint to The Action Fraud Team about 365 Markets.

William Geraghty 08/24/2018

365 Markets bad reviews

Further to my posting on this site on 20th August about 365 Markets, I have given below a copy of an e-mail I received from Daniel Winston yesterday (21st) claiming that 99% of people who make complaints against 365 Markets are being paid to do so by competitors of 365 Markets !!

One possibility is that if a reputable Trader/Broker/Scamchecker could collate all our complaints against 365 Markets and present the complete file of complaints to the Serious Fraud Office....just a thought, because working individually might prove very difficult.

Hi Bill
In regards to the reviews, 99% of them are competitors paying people to add bad reviews in order to discredit our company as to we are 1 on the top 3 crypto trading company's in the market as on January 2018. as you can see most of them are saying the same thing .it happens all the time , so as I all ways say "they can say what they want we are going to continue to cash our checks, how about that ? " lol and I will prove it to you. I also invest me personal money here only because i'm 1000% it is safe and in good hands.see for yourself, I'm not here to play games !!!
Daniel . W

William Geraghty 08/22/2018

I have also been led up the garden path

I started of in March with £300 and since added quiet a considerable amount more through my broker Jack Richards which at first was making money. It was not until beginning August I needed some capital so got in touch with Jack who's reply was I need to add a further 8K before I could get any withdrawals and stupid me I did so and still waiting for my withdrawal. Jack is still in touch and I keep asking for my Initial investment with no success. He keeps asking for more which he is not getting. I don't know where to turn now have asked several professional people with no success unfortunately. Please don't fall for this like me. if there is anyone out there who can help me recover my hard earned cash please come forward.

William 08/21/2018

365 markets on Dragons Den

Dear Irs
“365 Markets” enjoys high profile after appearing on Dragons Den.
Below is a copy of an e-mail I’ve sent to them which is self explanatory:

I will not be pursuing any investment in BT COINS through “365 Markets” and request you refund the £250 I paid to you yesterday.

I’ve tried several times to log on to my account with you but each time the message “Invalid Login Credentials” appears and so I have no control over my account for which you are responsible.

I’ve consulted the Financial Conduct Authority and they show that “365 Markets” is not licensed and to quote:
“is unauthorised and either operating regulated activities without authorisation or is running a scam.”

I’ve read over 30 reviews of “365 Markets” on the internet posted by existing clients of yours and all are complaining that they are denied access to their money, but sometimes pestered to invest more. I’ve not come across one complementary review and none think you are genuine, some accusing you of running a “scam”. More than one of your clients compares you to the mafia, but I’ve dismissed this because I know you’re no where near being in their league.

I’m waiting for some documentation from my bank. In the mean time, please confirm you will be returning my £250 within the next few days.

Bill Geraghty
From: Daniel Winston
Sent: Monday, August 20, 2018 3:03 PM
To: Geraghty
Subject: Re: Bit Coin investment

This just the beginning . let me show you why I'm the top broker here.
Looking forward to it .

Daniel .W

William Geraghty 08/21/2018

Why we do not unite and bring them to justice?

Scammers, Mafia...
I was robbed by 365 markets, so my £250 deposit will be never returned. So, what if we (the casualties) do not united, and asking for justice from the police or the financial ombudsman. So thatno more people to be hurt and brutally robed by this corrupted structure.

Todor Dimitrov 08/17/2018

Unreliable Company!! Trade at your own risk!! Part 5

Now is mid-August

It has been 53 business working days since my approval gotten approval on 30th May

No call from their so-call finance since 30th May.

Last email reply from the support team on 13th July. After that, nothing.

The support team is irresponsible and only perform lip service. Shame to Lea, Nick and Evelyn. These people at only waste customer time.

Wansywans 08/14/2018

Scam - dont be a fool like me

Hi there im having the same problem unfortunately they maxed out my whole credit card im am mow trying to get my money bavk wishful thinking bu my broker was Jack Richards as well. If anyone knows if anyone has been successful in getting their money back or which authority company to use to help get it back i would like to here from you im sending emails but havent heard back yet an he has now locked me out of my account.

Nik 08/11/2018

It's a great Scam

10-15 days back I decided to start investing with them from
US$250, as they claimed that my capital will be double after
One week time. As soon I deposited my money, I got a call from
Then asking me to invest the minimum $10,000 to start
Actual trading. The took my 250 as their Registration fee.
Which totally illegal, as they never asked me for registry
Fee etc, only saying the minimum deposit is 250 to start
With . They claimed that u have nothing to do as they
Will be doing robotic trading on my behalf.
Now they are asking for so many things to get me refunded
As u don't want to do with them.
Is any there to help me out to recover my $250 back ?
Or anyone can refere me their regulators or high ups ?

Israr Khan

Israr Khan 08/09/2018

Don't touch with a barge pole

Absolute con. Still waiting on my withdrawal. None of their numbers connect when trying to call in Bulgaria. No surprise there then. I will pursue this withdrawal every day until I get it, no matter how long it takes.

Irene Stewart 08/08/2018


I have done a withdrawal request over a month ago, all paperwork and requirements are in order of which they confirmed. To date I have not received my payout and after sending them numerous emails they just never give you an answer. They always send you a message saying that someone will contact you or they have handed it over to another department. Its all lies, this is a scam. Please do not use this platform...

Nicky 08/07/2018

Unreliable Company!! Trade at your own risk!! Part 4

It is August 2018 and today is the 47th business working day since my withdrawal request was approved.

No one from Finance department called and all my emails were ignored or there are no replies from them regarding my withdrawal.

Just moments ago, jack from 365markets called me. However he does not want to address my issue nor update me of my withdrawal request. Instead he tried ways and means to place bets again. Super hard selling but I just replied NO. He kept asking why and my everyreply to him was when can I get my money. Eventually he just said bye after running out of patience.

I am not angry or frustrated now. I just felt appalled that these people can still act this way despite some customers already knew they are just scammers with no trustworthiness or integrity. I felt sorry and sad for these people who does not feel a twinge of shame from their actions.

Anyway, let’s continue to post more true accounts and warn other people.

Wansywans 08/02/2018

365 markets - In my opinion, this is a scam

In my opinion, this is a scam. It originated from an article with Richard Brandon bigging up bitcom with the text highlighting click here for more info.
This took me to 365markets site.
If it was good enough for Branson etc.
I decided to try the £250. Then got a call from a guy giving it the heavy sell to invest more. I said no, I want to see that it works first, then to be told it was not enough for him to help me with. I asked for my money back and he told me to go to payout.
That was 2 months ago. Emails batted away, threats to trading standards or fca had no effect. Still waiting , will I ever see that money again???

Michael Falber 07/26/2018

Unreliable Company!! Trade at your own risk!! Part 3

It has been more than 35 working days since my withdrawal gotten approval. Since last week, 365markets have stopped replying to my emails and even though i kept sending reminding emails every 2~3 days, there is not a single word or sound from them.

This has proven that 365market is not a reliable company. There is no integrity or trustworthiness in their words or dealings. I will keep on posting true reviews on other review website eg etc in a bid to warn more people.

Wansywans 07/25/2018

365Markets - Bunch of criminals

I was called by someone Jack which I am sure it is not his real name. he said if I invest £250, I can make up to £5000 in a matter of month, I did the same, he was on the other side of the phone, when I was entering my credit card detail suddenly he took control of my screen without my permission, it was very strange for me,I start to be suspicious,but it was to late, he said some one will call me in 50 minutes as my account manager to teach me how to trad online, a guy called me after 50 minutes , he asked me whether I have another credit card or not, I said yes, then he asked me about it`s details, at this point I was %100 sure these people are dodgy, I refused to him my other card`s details, he got angry and said that he can`t do business with £250 and cut off the phone.I tried to call them back but the numbers which they were calling from were fake. I didn't know they are in Bulgaria, they had foreign accent, but I thought they live in the UK. I tried to withdrawal my deposit but they blocked my account, when I call them they say they have past my request to finance department, but I don`t think they have finance department, I am sure they are a bunch of criminal whom have rented a room somewhere in Bulgaria and try to target vulnerable people like me, if I knew they are in Bulgaria in first place I would`t pay even a penny to them, because I don`t trust East European, most of them which I meet hear in the UK are Mafia and Ganges, I am glad I could realized that very soon, in the same day and only lost £250 not more. I have reported them to the UK police/ action fraud department and I highly recommend to people who be effected by them in the UK, do the same, if the other people do the same police will take serious action against them, I think even people in other countries like USA/Canada, etc should do the same,and stop them from doing what they do.

Bunch of criminals 07/22/2018

365markets - Cannot get my money back.

When I first deposited £5250 with 365markets it was all sweetness and light but I lost confidence following a very high pressure phone call from my 365 financial advisor and asked for my money to be returned - they apparently match your initial amount with 50% of their money. When I tried to get my money returned they said that due to me not having reached a certain turnover (no idea what this is and nobody will tell me) my money cannot be returned. My financial does not contact even though requested to do so. I am left feeling that I have been scammed with no recourse to challenge this - does anyone else have similar experiences.

Robert Bottrill 07/20/2018

Unreliable Company!! Trade at your own risk!! Part 2

It has been more than 30 days since my application to close the account and withdrawal of my funds are approved by 365markets. I have been sending countless reminder emails and every reply is to wait for the call from their finance department. Up till today, there is no call which i felt they are just ignoring any requests of withdrawal.

There is no integrity or trustworthiness in their words or dealings. If anyone want to invest, my advice is not to have any dealings with this company.

Wansywans 07/16/2018


I signed up and made the deposit of $250. Looking to add an additional income to supplement my otherwise hard working life.

Received a call from a Jack Richard who dialed into my laptop and quickly ran over the look of the platform and made some comments on numbers, etc. Within 5 minutes he wanted me to open my internet banking to link payments, this all the while with him looking at my screen. feeling its not right I told him I am not willing to share banking details with him. He responded that it is no problem and then opened the deposit page on the webpage and started typing in an amount of $2500 to be deposited. He then said okay I must now deposit that amount. I requested that I would like to trade with the initial money first, get the return of the investment and then grow the portfolio. To this he replied that in that case he cannot help me, I am wasting his time if I dont deposit more money and I will not be assisted if I do not put in more money. This after a 5 minute tutorial meaning nothing. I insisted that he trade with the initial deposit to which he got agitated continuously saying that I am not serious and wasting his time and dropped the call.

So at this moment I do not know if I will get the money back or not, since obviously there is no customer service.
I do not know how people like Jack Richard and the rest of the 365markets team sleep at night knowing they are criminals. I wish some authority will step in and close them down. It will be a great day for society.

If you want please do give him a call to ask his opinion

365markets so called trader Jack Richard


Anonymous 07/12/2018

Still waiting for my refund

365 markets they will push you to deposit money but getting it back will be a problem. According to their page they tell us that it takes 3 to 7 days to receive your money back but when I read other people's feed back they have the same problem like me. I have been waiting for some days to get my money back but that keep telling me that the finance department will contact me which they have not. Iam so angry with myself for trading with them or even putting in more money. This is the worst company ever. Why would it take you more than 2 months or more without giving someone their money? I don't know if they are genuine at all.

Catherine 07/03/2018

Unreliable Company!! Trade at your won risk!!

Be careful. Think twice if you are thinking of making a deposit. You may not get ANY money back.

My withdrawal request of US$1524 was approved on 30 May. Up till 01 Jul, I have not received any email or call from their finance department. Despite sending reminder emails every 2 days, every reply from the support department was to wait for the call from finance department.

Here is my personal opinion;
Finance department: 1) Does not exist.
Support department: 1) Only force you to deposit more more money 2) Lack of market knowledge 3) Follow standard protocols when Q&A

Even though I am not optimistic of getting back my money, I am still sending reminder emails to them. Another action that I strongly recommend everybody to do is to provide more reviews on social media especially in countries like the UK, Australia, New Zealand and Canada. These are the countries which generally generate constant revenue for these websites.

Wansywans 07/01/2018

365Markets - Worst company ever

This guy Micheal Harris who is supposed to be my account manager told me that his manager will call me so that he can help me process my money but when his manager called me HE ALSO WANTED ME TO TRADE and I told him I didn't want to trade with them anymore. This guy didn't seem happy and since I was in the bank I told him to call me later which he didn't. When I talked to Micheal Harris abt this guy he sent me he told me that that guy would have given me money ASAP. I told him the guy was pushing me to trade not to give my money back. He never got back to me.They don't want to release the money when you pay them.They will do anything not to give it back.Good thing I have all the emails the documents for the deposits of which I have to send to PAYBACK and ask them for help. 365markets will only toss you around from one person to another. First the financial analyst then finance executive then finance office but these people will never call you back. I wish I had traded with my own country coz they are the most genuine people I know.Well I have learnt my lesson.

Catherine 06/21/2018

365Markets - Worst company ever

Ian so disappointed I was pushed to put more money after I had deposited the 250 dollars. I put another 1000 dollars .I was given an account manager who didn't help to teach me how to trade. He did it by himself. When I did him to teach me he kept telling tomorrow but he never taught me so I decided to tell him to give me back my money. He still pushed me to trade and I refused. I refused to give me my money so I called customer service and one James told me he would do it himself so he did. The following day I called and he Tod me they had cancelled my withdrawal I asked him why and he said they needed verification papers. I asked him why didn't they send me an email? I know that the guy who was running my account is the one who is holding my pay coz I said I don't want to trade anymore.DONT TRADE WITH TJEM ALL THEY WANT IS YOUR MONEY. Ian going to contact a lawyer for help.

Catherine 06/20/2018

Danger ! Do NOT Deal with 365 Markets

DO not deal with these people , I deposited £20,000 into Bitcoin and was contact at first a few times asking that i deposit more to make more , I have been trying since January to withdraw all funds which are now considerable lower dues to the falls in the Bitcoin and I have sent at least 30 emails , been promised telephone calls and as above comments are waiting for the finance department to approve the withdrawal , nearly 2 months now , its a disgrace and I am taking legal action as I do not know what else to do.

Peter Sawyer 05/23/2018

365Markets Withdrawal

I place a request to withdraw money from my account on 03 May 2018. Today is the 19th of May and still I have nothing from them. I contacted 365Markets via email several time just to be told that a Financial Adviser will contact me. I am still waiting to hear from them. I just feel it's unfair. The day I deposited my money into their account, it practically took two minutes. Why should I wait 15 day and more to withdraw money from my account?

Aleasha van der Walt 05/18/2018


After I made a withdrawal they blocked me

Amjad 05/13/2018

365Markets - Problem Withdrawing Funds

After numerous difficulties and delays trying to arrange the withdrawal of my funds, I was finally told (in an email) that my request had been passed to the finance division. Eighteen days later I am still waiting to see the refund. 365's website shows the funds have were withdrawn from my account with them but they have not been refunded to me.

Phil Gini 05/11/2018

I got my withdrawal

I requested my withdrawal, its been already more than two months. I received several emails from the customer support. they had so many technical issues. But i want to let you that my got my money back. They charged me a witdrawal fee. I am satisfied that i got my money. It was a bit late, but its ok now. The customer service was telling me that there are many people on the list before me, thats why i needed to wait for my turn.

Robert Davis 05/09/2018

My exeirience is 365Market is pure scam

I lost my money. They do not answer my questions.

They sat me on automatic trade without my permission to all money was lost.

They have me a pending bonus I asked them to cancel. ETC ETC

I will take action.

My regards

Finn Kaels

Finn Kaels 05/03/2018

stolen money

deposited €250 and apparently that didnt go through, so i deposited another €250.
then i tried to claim this back since my bank told me that both ammounts were due to be released.
tried to claw the money back via 365 markets. they never answer the phone and only emailed to tell me that i had insufficent funds in my account as i had open trades even though i had not completed any compliance forms

what can i do to get this money back?

Mark Wainwright 04/25/2018

All Fake

They managed to get out 5.000 US.
Now my account has nothing left.

Finn Kaels 04/22/2018

Fake website

I had bad experience with this company,

I recommend no one to use this website, I payed 8000$ to buy bitcoins, when I tried to get them back after few months, the process still pending since 19 February , when I tried to call the support; at first they told me that I have to wait, and now no one answer the phone or the email.

Amjad 04/15/2018

I deposited $250+$500 with 365Markets

I was called by a male person by the name of Raymond.I first deposited $250.00 and then i was phoned and he said i must deposit $500.00.He phoned me twice a day till i deposited the money and there after i never heard of him

Gerhard Reynders 04/09/2018

Don't Trade with them

I had bad experience with this company,

I recommend no one to use this website, I payed 8000$ to buy bitcoins, when I tried to get them back after few months, the process still pending since 19 February , when I tried to call the support; at first they told me that I have to wait, and now no one answer the phone or the email.

Amjad Abu Gharbieh 04/08/2018

365Markets - Possible scammers

They are either scammers, running a ponzi scheme or the worst company/people you will ever deal with. The other review here is obviously from their own fake staff.

1. They are not regulated, as confirmed by other review sites and their own staff
2. The site is unsecure
3. Often there are problems with the site and you will find you can not log in, often for days, great for a live trading platform
4. Your data can get lost, including your account balance, as happened with myself, only to be put back a week later with a reduced amount
5. Customer service is at best, terrible. If you phone the uk support number, you are just on hold for 10 minutes waiting to speak to someone, and then it disconnects. If you are lucky enough to get through to someone, you end up speaking to someone with a fake name (as I have heard them slip up) , who can not resolve 90% of the problems, nor will they let you speak to anyone else
6. Now the best bit, after letting you deposit the first time and making a withdrawal, you then have to send copies of your passport etc, which is the norm in any regulated company, however try making another withdrawal!!!!! The next withdrawal took a month, despite them pointing out hidden on their website it states withdrawal will take 9 days to process. My second withdrawal request has already been a month, and I reveive an email saying it can not be processed until the 1st of April because of the volatile markets, what that has to do with my withdrawal especially as I have no open trades I have no idea, and funnily enough, the have refused to answer my email as to why. So it begs the question, are they running a fraudulent ponzi scheme, just stealing money, or just the worst trading company out there, you decide.

Smiggy 03/26/2018

365Markets experience

Hi! I opened an account with 365Markets, and started trading on the spot. When I opened the account, someone James called me to ask me when I'm going to start trading and deposit money. After a few days I deposited the minimum of $250 and then another guy, Jason told me that he was my account manager and he will help and guide me on trading. Then after some gainings I ordered a withdrawal of the $250 on the 02 Feb 2018, and Jason called me immediately to ask me why I wanted to that and dont do that its his job to say so...) and he said that he will approve the order of withdrawal.Before that, I sent the documents ( ID, credit card copy - hiding some numbers, copy of bank statement about the address) no objection about this procedure, i think they should ask about these docs before depositing.But, I'm happy with all the customer service of 365Markets (James and Jason), and with the platform as well.... i'm just little worried about the withdrawal but we'll see what happens....I will be updating my withdrawal ( I'm afraid it will take a week or more )

Robert Davis 03/26/2018
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