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Tadawul FX : Trading during news may affect the speed of execution

Greetings to all,

We would like to thank everyone for contributing their comments on this forum thread.

Please note that if you are experiencing issues while trading with Tadawul FX, you must always inform Tadawul FX straight away. This gives us the opportunity to run tests, give advice and solve the matter.

Tadawul FX will always do everything within its power to assist you with any issues that you might experience, however if the problem is never reported then we are not able to help you.

To Mike from Toronto: please get in contact with us, providing as many details as possible so we can look into the matter you experienced. Please note that Tadawul FX follows an STP model of execution and therefore does not trade against clients.

Tadawul FX is continuously working on ways to improve execution time during volatile market conditions. However, generally many of the delays can be reduced by following these steps:
1) Open -New Order Window- in your MT4 platform
2) Tick the -Enable maximum deviation from quoted price- box
3) Enter an appropriate value (up to 7 pips)

The amount of re-quotes will be reduced because the system would automatically accept the new price as long as it is within the range you have selected (for example 2 pips).

In addition, delays in execution could be prevented by following the recommendations below.

1) It is not recommended to use a wireless internet connection for trading.
2) It is not recommended to have more than one MT4 platform installed on your computer, especially from several brokers.
3) It is not recommended to run many (or large) applications on your computer while trading.
4) If you are trading with an EA that is connected to a VPS, please ensure that there are no delays from the VPS provider. Tadawul FX servers are located in Germany and France and we recommend that you choose a VPS provider located in these regions.

Please note that trading during News Announcements may affect the speed of execution as liquidity is thinner and prices are more volatile. For this very reason many brokers do not permit news trading, or often widen the spreads considerably to protect themselves from potential losses. Tadawul FX follows an STP model of execution and therefore if you experience any delays during news trading these are generally the result of low liquidity and/or high volatility in the market, where it is difficult to capture the price. Please remember, that news trading carries a greater risk and is not recommended for all.

Should you have any further questions, please send us an email to support@tadawulfx.com and we would be more than happy to assist you and answer all your questions.

Kind Regards,

Tadawul FX