I deposited $5K with the intent to use them. They seemed very customer service oriented. However they made many mistakes in opening my account. So I decided not to use them and requested my money returned.
They responded after one week that the money could take up to 30 days. It was considered a bounceback due to the inactivity in my account.
Please provide suggestions to force them to return faster.
Headquarters:
Financial Square 32 Old Slip, New York, NY 10005.
Country: United States
Regulated by:
USA: CFTC, NFA # 0308179
Canada : PartyID # 182963
Hong Kong: SFC CE # AIM232
Great Britain: FSA # 217689
Branches:
FXCM UK
FXCM Australia
FXCM Japan
FXCM Asia (Hong Kong)
3.6
4.5
FXCM Micro Account:
minimum deposit: $25
minimum lot size: 1k (micro lot)
maximum leverage: 1:400
FXCM Standard Account (10k):
minimum deposit: $2000
minimum lot size: 10k
maximum leverage: 1:200
FXCM Dealing models:
STP (NDD) on Metatrader, FXCM Trading Station
ECN on Active Trader platform
FXCM Spread:
Variable spread, from 0.7 pip on EUR/USD
FXCM Deposit/Withdrawal methods
Bank Wire, Credit card, Paper Cheque
FXCM Trading Platforms:
FXCM Trading Station, Metatrader, Active Trader (Currenex), Mirror Trader
Extra Services:
Signals from Zulutrade and Tradency
Website: FXCM.co.uk
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