Ninja Trader is available only with a very old version of TWS

The best of no worlds, and the worst of some.

They offer support for Ninja trader, but that is only possible with a very old version of TWS, which dosn't work properly. Even the new version of TWS is completely terrible and very confusing. It even turns itself off each day, even if you are in the middle of a trade it turns it self off, potentially costing large amounts of money (eg if you run a robotic trading strategy).

There tick data isn't real tick data and there system sometimes goes offline during high trading periods.

They charge a commission for all Forex trades, and then they leave the cash in the foreign currency in your account at the end of the trade, they will not convert it back for you. So you have to go into the terrible TWS application and convert it back using the high spread 'Ideal' platform, with more commissions and even then it dosn't convert it all. The costs for the average trader are high.

Also you find they fill you at different prices, and charge you a seperate commision for each seperate fill and if the fills break up to less than $25,000 each, then they put it back to the high spread 'Ideal' platform.

Support is hit and miss, sometimes its barely OK, sometimes it is non existant.

I don't get how the biggest companies can be so bad yet continue operarting ... I thought competition was suppose to provide us with good products and service ?