I don't trade news so I can't comment on the frozen data/platform issues mentioned. I will say that when I did trade news in the past, I've experienced that issue with almost every broker I've used live. Oanda, CMS, and FX Solutions have all frozen up on me before during NFP and other high volatile periods.
I have yet to have any issues with any of IBFX's business practices. Withdrawals have been quick and seamless. I've even picked up a check from their office with no issues. The few customer service experiences went well and issues were resolved quickly. Although it did seem like I had to explain myself quite a few times. I'm pretty sure they're trained to find keywords in the inquery and then revert to a script like most customer service desks run in any business.
Spreads do widen and sometimes during periods of little activity which is sort of odd. But 3-5 pips here and there doesn't matter with my trading style.
Their custom version of MT4 has a lot of great bells and whistles for one click opening/closing/modifiying of trades. And they also provide a host of great trading tools and indicators.
I've been pretty satisfied for 3 years now.
Headquarters: 3165 Millrock Drive, STE 200, Salt Lake City, UT 84121-473
Country: United States
Regulated by: CFTC, NFA (US)
Branches: IBFX Australia
Interbank FX was recently acquired by TradeStation Inc.
2.3
3.8
IBFX Account Details:
minimum deposit: $1
minimum lot size: 1k
max leverage: 50:1
Spread:
Variable, from 1 pips
Dealing:
STP - Straight Through Processing
Deposit/Withdraw
Bank Wire, Credit card, Check
$5000 minimum deposit required
Platform:
Free for accounts with $5000 balance
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