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Interactive Brokers customer service is a joke

It's now 4 years that I am with IB and generally satisfied as long as I don't have to use their Helpdesk, which is not only useless but also auto-irritating : you start asking help for a minor issue and you end up hating IB if not more. Like so many customer services, they just discourage people to use it in order to keep playing cards and drink beer.

To avoid time loss and anger, I decided to mostly use their chat service : you just have to wait a few minutes (and not a full week) to realise they are not going to help you !

gusto, forexpeacearmy.com 2009-07-27

Interactive Brokers Interactive Brokers Review

Interactive Brokers Review - Forex trading experience and rating

Headquarters:
One Pickwick Plaza, Greenwich, CT 06830 USA

Country: United States

 

Regulated by:

CFTC, NFA (US) , FSA (UK), IIROC (Canada)

 


Trader's rate 3.1
Editor's rate 3.6

Account Info:

minimum deposit: $2,000

minimum lot size: 25k

max leverage: 1:50

 

Spread:

Variable, from 0.1 pips

Commissons: 0.2 pips, minimum $2,5

 

Deposit/Withdraw

Bank Wire, Check

 

Platform:

Custom trading platform

 

Broker type: ECN

 

Forex Signals:

Interactive brokers partners with Zulutrade to provide traders with access to the best forex signal providers in the world



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