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IBFX recently introduced an account inactivity fee and didn't notify account holders of the change.
Needless to say I (and many others) got stung. I contacted their customer support, who said there was a clause in the customer agreement about their right to introduce the fee (which I don't dispute) but then when I asked to see a copy of the agreement, neither he, nor I, could find one on the website. Fair enough I signed when I opened the account, but I'd still like to be able to see a copy of it...
They basically seem pretty underhanded to me.
I can't give a balanced view of the trading experience, but the overall company seems pretty uncouth to pull this little trick...
Headquarters: 3165 Millrock Drive, STE 200, Salt Lake City, UT 84121-473
Country: United States
Regulated by: CFTC, NFA (US)
Branches: IBFX Australia
Interbank FX was recently acquired by TradeStation Inc.
2.3
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IBFX Account Details:
minimum deposit: $1
minimum lot size: 1k
max leverage: 50:1
Spread:
Variable, from 1 pips
Dealing:
STP - Straight Through Processing
Deposit/Withdraw
Bank Wire, Credit card, Check
$5000 minimum deposit required
Platform:
Free for accounts with $5000 balance
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