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I really have a problem with Dukascopy's slippage

Hi i have just read a lot of the posts on Dukascopy.

I have been with them for 4 months and i really have a problem with there slippage. I just read the post from Andre Duka.......i have inccured slippage on 4 seperate occasions now, and everytime all the "support' says are 'market conditions', this is frustrating when the market is normal and on each occasion i would have had enough time to manually close the postion!!!.

I feel like that is all the 'support' has been told to say. This = no refund, because it will always be the market conditions.

I dont normally post but frustration has taken over this time.

Nick, FPA 2010-10-25