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FXCM's MT4 is unstable, it Boston Technology’s bridge

I have been using FXCM for 18 months.

My advice is simple.

Do not use their Mt4 platform for live trading. It is unstable.

Mt4 connects to FXCM via a bridge with Boston Technology. This means that 'open' orders disappear in the synchronization process, execution is often slow and at times the interface can hang for up to 5-15 minutes depending on news events and volatility.

So, if you plan to trade seriously and eventually with size, find another mt4 broker.

On top of all this, FXCM takes no responsibility for technology issues and while their customer support has been good at times, when it really counts they fail to deliver.

Their proprietary Trade Station platform is more stable but lacks features and has an awkward interface.

Given the wide spreads and brokerage you pay FXCM, I would expected more from them.

I doubt that a perfect broker exists but you can most certainly do better than FXCM.