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I've been on demo with them for a while now so i've opened live.
My account manager is always prompt to answer my many questions. He called me a couple times just to know my feel about the software and to announce me they had their banking licence. So for me customer service is as i expected.
The process to open my account was faster that i tought it would be. Took a week after shipping documents.
Execution is fast, limited slippage by settings.
Great plateform, Jforex.
Commissions are expensive. This is not something to bother with on wining trades but on losing ones, oh it hurts! But as i like to say quality as it's price.
I can not say anything against them.
Headquarters: ICC, Route de Pré-Bois 20, 1215 Geneva 15
Country: Switzerland
Regulated by: Swiss Ministery of Finance
Subsidiaries: Dukascopy Europe
3.5
4.0
Dukascopy Account Info:
minimum deposit: $5,000
minimum lot size: 1k
max leverage: 1:100, 1:30 during weekends
Spread:
Variable, from 0.1 pip
Commission:
$48 per 1 million USD traded
Dealing model:
Swiss Forex Marketplace (SWFX) - ECN
Deposit/Withdraw
Bank Wire, Bank guarantee
Platform:
JForex (for autotrading), Java platform (for manual trading), Web platform, iPhone/iPad platform
Extra services
Forex signals by Zulutrade, just 0.5 pips commission
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