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Beware their backoffice software.
In my case I had 4 stop orders at the same price and same lotsize. They all opened at the same minute, but with differing ticket numbers it's easy to tell which one opened first. My EA kept adjusting the S/L on all 4 open orders and the S/l was hit about 4.5 hours after they opened.
In my MT4 statement all 4 orders show that they closed in the same minute.
On IBFX's website, at the "official" statement after having been processed by their suppposedly NFA-compliant backoffice, they show only one order was closed and the other 3 lost money since the price fell back after the S/L price.
They refuse to adjust the orders or to resolve this in any way.
I am closing my account with these pirates. Better to be offshore than to be stiff-armed by local idiots.
Headquarters: 3165 Millrock Drive, STE 200, Salt Lake City, UT 84121-473
Country: United States
Regulated by: CFTC, NFA (US)
Branches: IBFX Australia
Interbank FX was recently acquired by TradeStation Inc.
2.3
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